What We Collect and Why
When you register, we collect the details you provide — name, contact information, and account credentials. When you transact through bKash, Nagad or Rocket, we record transaction references and amounts to process your deposit or withdrawal and to meet our fraud-prevention obligations. We also collect device
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and session data — browser type, IP address, and login timestamps — to keep your account secure and to detect unusual access patterns. We do not sell your personal data to third parties. Data is shared only where required to process your payments, verify your identity,
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or comply with applicable legal obligations in the jurisdictions where we operate. Retention periods vary by data type: account records are kept for as long as your account is active and for a period after closure as required by applicable law. You can request a copy
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of the data we hold about you, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to retain it. Availability of these rights depends on your local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.